Emotional Footprint Awards 2024
Talent Acquisition Suites
SoftwareReviews names Zoho Recruit, Greenhouse Recruiting, SmartRecruiters Enterprise Hiring Platform, and JobDiva as Talent Acquisition Suites Emotional Footprint Award Winners.
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Talent Acquisition Suites
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Zoho
Zoho Recruit
Zoho Recruit is a full-fledged online Recruiting Software and Applicant Tracking System which caters to Recruiting Firms, Staffing Agencies, Corporate HR and Recruitment Process Outsourcing (RPO). Manage resumes, candidates, clients and client contacts all from a single place.
8.7
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
JobDiva
JobDiva
Integrating with your job board subscriptions and vendor management systems, JobDiva is the ultimate solution that streamlines all your recruitment and staffing needs.
8.5
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
SmartRecruiters
SmartRecruiters Enterprise Hiring Platform
The SmartRecruiters Hiring Platform combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.
8.5
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Greenhouse Software Inc
Greenhouse Recruiting
Greenhouse offers the tools companies need to manage their entire hiring process. Greenhouse was built to align with how great recruiting organizations work, and includes industry best practices for hiring talent.
8.4
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Other Evaluated Vendors
Bullhorn, Inc.
Bullhorn ATS & CRM
A modern recruiting system that enables staffing agencies to increase sales, streamline operations, and differentiate themselves from the competition. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface.
8.0
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Workday, Inc.
Workday Talent Management
Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.
7.8
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Lever
LeverTRM
Lever’s cloud-based Talent Relationship Management platform transforms sourcing, recruiting, and hiring for companies of all sizes and needs. LeverTRM is the only solution with ATS and CRM functionality in one platform, allowing recruiters and hiring managers to focus on building relationships so candidates can find the best fit.
7.7
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Jobvite Inc
Jobvite Evolve Talent Acquisition Suite
Transform your recruiting outcomes with a comprehensive solution to attract, engage, hire, onboard, and promote the talent your business needs to succeed. With a marketing-first approach, Jobvite leverages award-winning methodology to serve organizations of all sizes.
7.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Oracle
Oracle Talent Management
Successful organizations cultivate and retain top talent. Oracle Talent Management Cloud gives you the tools to master every stage of the talent lifecycle, from acquiring the right people to nurturing their growth and development and managing their succession.
7.2
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
iCIMS
iCIMS Talent Cloud
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
6.5
CX Score
CX
Score
+62
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
