Dynamics 365 Commerce Logo
Dynamics 365 Commerce Logo
Microsoft Corporation

Dynamics 365 Commerce

7.7 /10
Category
Dynamics 365 Commerce
7.7 /10

What is Dynamics 365 Commerce?

Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.

Company Details


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Dynamics 365 Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Commerce.

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Commerce?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 79

Dashboard

84

Customer Relationship Management

83

Sales Transactions

82

Analytics and Reporting

81

E-Commerce Integration

80

POS

79

Customer Loyalty Programs

79

Inventory Management

77

Promotions Management

77

Employee Mobile

77

Supplier Management

74

Vendor Capability Ratings

Average 78

Ease of Data Integration

84

Ease of IT Administration

80

Breadth of Features

80

Usability and Intuitiveness

79

Ease of Customization

79

Ease of Implementation

78

Availability and Quality of Training

77

Vendor Support

77

Business Value Created

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Dynamics 365 Commerce Reviews

Guilherme K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

amazing features

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Commerce from other similar products?

Your integration with ecossistem

What is your favorite aspect of this product?

Integrations with powersutomate

What do you dislike most about this product?

Complexity

What recommendations would you give to someone considering this product?

Data management

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Helps Innovate

Kristen M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Commerce from other similar products?

Unified Platform: Dynamics 365 Commerce is part of the broader Dynamics 365 ecosystem, which includes modules for sales, customer service, finance, and more. The integration of these modules creates a unified platform, allowing businesses to manage various aspects of their operations seamlessly. Omnichannel Capabilities: Dynamics 365 Commerce provides omnichannel capabilities, enabling businesses to engage with customers across multiple channels, including online stores, physical stores, call centers, and social media. This ensures a consistent and cohesive customer experience.

What is your favorite aspect of this product?

Connected Customer Experiences: The solution focuses on creating connected customer experiences. It allows businesses to personalize interactions based on customer preferences and behavior, providing a more tailored and engaging experience.

What do you dislike most about this product?

Consider Scalability: Assess the scalability of the platform to ensure it can grow with your business. Whether you are a small business planning to expand or a large enterprise, Dynamics 365 Commerce should be able to scale to meet your evolving needs.

What recommendations would you give to someone considering this product?

Take Advantage of Trial or Demo: Many software providers, including Microsoft, often offer trials or demos of their products. Take advantage of this to explore the features and functionalities of Dynamics 365 Commerce hands-on. This can give you a better understanding of how the platform works in a real-world scenario.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rakesh R.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

10 /10