What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Dashboards and Visualization
Social Moderation and Workflow Management
Social Response Management
Social Post Archival
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Social Reviews
Allan M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2020
Ideal for Social Marketing
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Unlike other similar products, Zoho Social has most of the company teams included such as the publishing, typesetting and monitoring. As a result, everyone can see the flow of work within a department or company. Another aspect that differentiates Zoho Social from competitors is the fact that it has a calendar view as well as tagging feature where one can tag a specific person.
What is your favorite aspect of this product?
My favorite aspect of Zoho Social is its tagging feature. One can tag those whom they want to give a specific information. Also, the hashtag feature allows concerned teams to contribute to an issue that concerns them.
What do you dislike most about this product?
I don have anything against Zoho Social. So far it has served me well.
What recommendations would you give to someone considering this product?
I would recommend people dealing with teams or a large group of employees to try Zoho Social as it saves time in matters collaboration, customer engagement and reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jenny l.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Great and Affordable social media management tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The price is reasonable for us. The vast majority of the others we utilized we'd abandon since they were simply excessively costly and not worth the cash. They were a torment to make sense of, hard to work with, and we didn't like managing them. We weren't going to pay for something that was an issue.
What is your favorite aspect of this product?
Spared time for us.It encourages me monitor and plan content for my organizations social channels. Predictable internet based life content has exhibited a considerable increment in site traffic. Days when I post to my social channels, I can see up to a half increment in guests on my organizations site. Staying aware of normal substance can be troublesome and Zoho social has unquestionably assist me with keeping steady over things and be increasingly profitable.
What do you dislike most about this product?
There is no IPad application variant of Zoho Social and a portion of its highlights need headway. Zoho Social has no immediate connect with WordPress and its unfit to interface on YouTube.
What recommendations would you give to someone considering this product?
It is actually an awesome activity that can be effectively begun inside a couple of moments. As it is basic and helpful so you simply take preliminary of it. It will be extremely charming. Additionally it will assist you with increasing a significant part of the benefit as it offers extraordinary incentive for cash.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Janet J.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2020
Ideal Application for Marketing
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is an appropriate approach for universal marketing and it fully works with other social networks. Also, the tool helps in creating unique posts, and allows us to include any information we require. And finally, the support from the vendor is remarkable.
What is your favorite aspect of this product?
The abilities of Zoho Social to integrate with other applications is something that delights me so much. Also, the unique approach in terms of technology and management is also amazing. Lastly, the vendor issues fair terms which are easy to apply and manage.
What do you dislike most about this product?
Zoho Social should have better themes, one that are many for users to possibly edit and change them when need arises. Also, the application should release updates often to make the tool suitable and relevant in the larger market.
What recommendations would you give to someone considering this product?
As a customer the tool which supports all forms of marketing is Zoho Social. In fact, the connection which Zoho Social issues even to the public is extremely important and you can have the highest sales experience with the software.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
